At Mis Mauve, we want your order to reach you safely and as quickly as possible. Please find our shipping information below.
Processing Times
All orders are carefully prepared and dispatched within 1–3 business days of purchase.
Once your order has been shipped, you will receive a confirmation email with tracking information where available.
Please note that orders placed on weekends or public holidays will begin processing on the next business day.
Australia-Wide Shipping
We offer shipping across Australia.
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
Delivery times are estimates and may vary depending on your location, courier delays, weather, public holidays, or other circumstances outside our control.
International Shipping
International shipping may be available to selected countries.
International customers are responsible for any customs duties, taxes, or additional fees that may be charged by their country upon delivery. These charges are not included in your order total unless otherwise stated.
International delivery times vary depending on the destination and shipping service selected.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.
Please allow up to 24–48 hours for tracking information to become active with the courier.
Incorrect or Incomplete Addresses
Please make sure your shipping details are correct before completing your order.
If you provide an incorrect or incomplete address, Mis Mauve may not be responsible for delays, additional shipping costs, or parcels returned to sender.
If you notice an error in your shipping address after placing your order, please contact us as soon as possible. While we cannot guarantee that changes can be made after an order is placed, we will do our best to assist you.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please check your tracking information first.
If your parcel appears to be significantly delayed or has been marked as delivered but you have not received it, please contact us so we can assist you.
Once an order has been handed to the courier, delivery times are outside of Mis Mauve's direct control.
Questions
If you have any questions about your order or shipping, please contact us through our Contact Us page and our team will be happy to help.
Thank you for shopping with Mis Mauve.